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Section 5

SECTION 500

SPECIAL SERVICES

501 Temporary Service

Temporary service is intended to be supplied at existing secondary voltages only to customers for use during the construction of permanent facilities and before the permanent service can be installed. The Customer shall provide an approved meter socket, protective devices, and all necessary wiring, outlets, enclosures, or raceways, which may be required. DLPUD shall charge a flat fee for providing and connecting the service drop and meter for the first single-phase temporary service of 200 amps or less installed at the customers premise. The customer shall be charged a fee based on actual cost of installation and removal for any additional single phase temporary service of 200 amps or less, any single phase temporary service in excess of 200 amps, any three phase temporary service or for any other special temporary facilities requested by the customer. Temporary three phase service requiring transformer installations shall be billed a minimum connection fee as established by DLPUD.

All electric usage metered at the temporary service shall be billed to the customer under the applicable rate schedule.

Unmetered single phase temporary service not exceeding three days may be provided at DLPUD’s discretion upon payment of a connection fee and a per day charge as established by DLPUD.

502 Services for Unusual Load Characteristics

The operation of Customer equipment having a relatively high load of short or intermittent duration, such as welders, compressor motors, elevators, and X-ray equipment, may cause serious fluctuations of voltage and interfere with the service being provided by DLPUD to other customers. If such a load is anticipated, the Customer must consult with DLPUD and agree to install such protective devices as may be required so as not to cause damage to any of DLPUD’s equipment or in any way inhibit service to other customers. In addition, special compensation may be required by DLPUD from the Customer in those cases where it is necessary for DLPUD to install special or larger facilities than would normally be required to provide satisfactory service.

503 Redundant Facilities

DLPUD will normally provide one set of facilities (such as a set of primary cables and a transformer) to one point of service for each Customer. If a Customer requires redundant facilities (more than one set of facilities to the same point of service), DLPUD must be advised as soon as possible so the feasibility of such service can be determined. If DLPUD determines that redundant facilities can and will be provided, the Customer will normally be required to reimburse DLPUD for the entire cost of additional facilities, including labor, materials, vehicle charges and overheads. An agreement between the Customer and DLPUD may also be executed.

504 Relocation or Protection of DLPUD Facilities

It is the responsibility of the Customer to arrange for the relocation and/or protection of DLPUD’s facilities whenever such action is appropriate. Any intended relocation or protection of DLPUD facilities must be reviewed with and approved by DLPUD in advance. The cost of any change or relocation of DLPUD’s facilities for the benefit only of the Customer, which has been initiated by the Customer, shall be borne solely by the Customer. A deposit by the Customer may also be required before the changes are made. DLPUD will bear costs to the extent that a change or relocation will benefit DLPUD. The Customer shall not be required to pay for changes necessitated through public improvements by the City, County or State.

505 Security Lighting

Security lighting is available under its own rate schedule classification for those Customers requesting it.

506 Underground Locations

506.1 Minnesota Statue, Chapter 216D, requires an excavator to contact the utility notification center (Gopher State One Call) at least 48 hours before beginning an excavation. The excavation notice may be made by calling the center at 1-800-252-1166 and providing information conforming to Gopher State One Call requirements:

506.2 Any contact with an electric cable during excavation must be reported immediately, day or night, by calling DLPUD direct at 847-7609.

507 Load Management

1) Availability – DLPUD makes available to customers various special rates, rebates, credits or other programs for interruptible power supply to electrical loads of appliances as agreed to by the Customer and during such times as benefit DLPUD.

The following are some programs currently available:

a) Dual Heating whereby customers utilize permanently connected electric space heat with a 8,000 watt minimum capacity as their primary heating source. A secondary heating source must also be available to provide the total heating requirements during controlled periods. The secondary heating system must be propane, oil, natural gas, electric thermal storage heat, or properly sized and installed electric fueled floor storage heat systems as approved by DLPUD.

b) Interruptible commercial or industrial power requirements of 100 KW demand or more for customers whose average monthly usage is in excess of 100,000 KWhs. Customer to provide all high voltage equipment including wire, connectors, metering and transformers. All high voltage equipment shall be installed and maintained by DLPUD and billed at actual cost to the customer.

c) Interruptible electric water heaters. DLPUD provides rebates on the purchase of newly installed electric water heaters which are a minimum of 50 gallon capacity, minimum 8 year tank warranty, minimum 5 years parts warranty and load controlled by DLPUD. Water heater shall be connected to main electric panel. DLPUD only pays a credit or rebate. Water heaters do not get the off-peak rate.

d) DLPUD provides billing credits to customers allowing load control of electric water heaters which are not eligible or have not been installed through any other DLPUD incentive rate or rebate program.

2) Metering Requirements – Qualifying customers will be required to have an additional meter to measure off-peak dual heating electric energy used. The firm service meter and the off-peak meter must be mounted on the outside of the building (excluding mobile homes). A dual-meter based, manufactured style is recommended. Metering will consist of line-to-line metering and not subtractive metering. Subtractive metering is not allowed.

3) Receiver Controller – Load management receiver controllers are to be located on the outside of the building adjacent to the electric meter. The customer is responsible to furnish and install the proper conductors to the interior of the outside meter socket as appropriate for reach appliance or load being controlled. DLPUD will then attach the receiver controller to the meter socket and make necessary connections as may be required. See Exhibits 10A(1), 10A(2), 10B and 10C.

4) Affidavit – All qualifying customers applying for service must file an affidavit with the DLPUD. This affidavit will require inspection by the State Electrical Inspector and must have correct address, be completely filled out and have a signature. Any affidavit to be used for dual fuel, where in new or remodel, needs to be stated on the affidavit.

5) Application for Service – All customers who wish service under this policy must sign an application for service. The application is a contract insuring that the customer conforms to all regulations.

6) Equipment Furnished – The off-peak heating meter and controller will be furnished by DLPUD. The customer shall furnish all other equipment, including the primary and secondary heating systems and all electrical wiring necessary to permit switching of controlled electric loads and inspected by DLPUD.

7) Installation of Equipment – All equipment installed shall be in conformance with the existing DLPUD regulations and state codes and shall be inspected by DLPUD to assure compliance to regulations. DLPUD will also inspect the operation of controllers on a periodic basis.

8) Tampering – Any service that has been tampered with so as to defeat the intent of the regulations, shall result in additional customer charges or discontinuation of credits or special rates. DLPUD may also back charge the customer at the customers’ current regular applicable rate back to such time of tampering as may be evidenced or determined by DLPUD. You are reminded that no one is allowed to disconnect DLPUD metering or cut seals without prior approval from a DLPUD representative.

9) DLPUD does not automatically control (shed) on a daily basis, only during peak conditions.

10) REMINDER – In case of a power interruption to the load controller, or most cases, there may be up to a 15-minute delay before controller will restore power to controllable load.

Revised 04/09